Website vs Social Media: Which Is More Important?

A young woman who can't choose between website or social media

The success of your marketing plan hinges on your approach to website and social media management. Today’s consumers demand a fast, visually appealing, user-friendly website, and view a lack of online presence as untrustworthy. At the same time, social media is as significant in people’s daily routine. Establishing a connection with potential customers through social media can be beneficial. If you’re starting or considering launching a small business, this blog post will provide you a comprehensive guide covering:

  1. How to decide where to get started
  2. The perks of both options – website vs social media
  3. Five tips for if you’re new to online marketing

Website vs social media

Before you decide one way or the other, you must ask yourself a few things.

  1. What are your goals?

What do you want to do? Are you trying to connect with people? Do you want to get leads first? Or do you want to focus on driving sales? Do you want to build your brand? Or do you want to provide services to your users?

  1. Who is your target audience?

This is a very important thing to decide when starting a business. Whether you provide a service or a product, you must know who it is for. Once you know who that is, you can narrow it down further. You can create customer personas. These are very detailed profiles of the kind of person who your product or service is for. You may have two to three of these personas that cover your whole customer base.

Have you settled these? Now you may begin to build your priority list for taking action.

The website-first tactic

There are many reasons you might start with a website. For one, the end goal of social media is to get people to go to your website and buy your product or service. Another reason is mentioned above: businesses with no website seem sketchy. A Weebly survey found 56% of people asked didn’t trust a business with no small business website.

Customers care more than ever about where their money goes. Before they buy, they want to know about a company.

  • They want to know their history. You can show your history with an “about us” page. If the business hasn’t launched, you may talk about your resume.
  • They want to know that the company has a good reputation. You can show this by having a testimonials page with real people’s thoughts about your business.
  • They want to know what your company does. A services page may answer these questions.

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How can having a website help your business grow?

  • More people will see it.

The main benefit of having a website is that it makes it easy to reach more people. It will also help the people you want to do business with understand what you do. This can increase your sales from website visitors, also known as your conversion rate.

  • Warm leads

People who are already keen on what you have to offer will find you through your website. This kind of lead is easier to turn into a customer. This website traffic will be a good value for your business.

  • Saves money on ads

Many businesses don’t have websites because they think it wastes money. When you depend on other ways to market (mainly traditional ones) for your business, the costs can add up quickly. Once a website is up and running, it’s a great way to market your business. Consider making this part of your small business marketing strategy.

  • Everyone can use it 100% of the time.

Without a website, many people can’t find your business. Consumers are becoming more and more online all the time. People do more things online now than ever before, and if you have a website, it’s easy to reach these people.

The social media-first tactic

You can begin on social media before starting your website or making it.

Social media is easier for people to run on their own than a website, so it’s a quick way of getting things going, especially if you’re psyched about your new business. By starting with social media, you can get your name out, build your readers, and even get people excited about the launch of your website.

Make sure you don’t spend so much time on social media that you think you don’t need a website because a website is more important than social media.

Online marketing tips

  1. Create a marketing plan before you jump in. Many customer service management sites and other helpful places offer templates for marketing plans.
  2. Provide advice or instructions to clients through a blog. You can build trust in this way.
  3. You might feel like you need to get as much content out as possible. Do not! Focus on quality over quantity.
  4. Consider having a multi-channel or omnichannel marketing plan. This means marketing across many sites to get as many leads as possible.
  5. You might start a newsletter or email list. This keeps people updated on your latest news, sales, and more. It also helps you build a list of contacts and leads.

Conclusion

Creating a digital marketing plan when you are starting out can be confusing. You may choose to start with social media. Or, you may decide a website will be your foundation. Both options are valid and have their perks.

No matter your path, a trusted web services company can help you. They can provide a solid website strategy to grow your business. In addition, many web services companies may also provide website care plans, including maintenance and technical support. These services will guide you through any website hiccups you have.

If you are ready to start building your website, BHirst Media provides affordable and dependable website maintenance services and technical support. Contact us today to find out what we can do for your small business website

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