Everyone knows they have to do regular maintenance on a car like changing their oil. A website is similar in the fact that technology is constantly changing and it is important to keep everything updated. Outdated websites are prone to security issues and broken software.
Most clients use their current hosting with out website plans but we do offer hosting for those who are interested. Small traffic website hosting are included with each plan but if your site a large site we can upgrade the hosting.
The above pricing is strictly for 1 Wordpress Website but for owners with multiple websites we have discounts available! E-commerce sites are only covered with the Premium Plan We do offer support for Shopify and Square Space websites as well.
Setup a Meeting or call (509) 381-2810
Technical Support covers minor updates that help improve or fix the website. We post content for you, fix issues, and optimize pages. Things that aren't covered are new custom pages, copy, stores, membership add ons, ect... If you need an additional add on that is out of the scope, it would be quoted at a discounted rate. Each request should be 1 hour or shorter. If they are longer than that we may need to send a separate quote for the project.
As soon as the service is paid for we start the on boarding process for your website. On boarding can take 1-2 days depending on the size of your site and what options you choose. If it's an urgent issue and you need something fixed faster than the on boarding process please email [email protected] after you purchase your plan.
Before we can commit to providing support for your WordPress website through our care plans, we must first conduct a website assessment.
Think of a website assessment like a home inspection. Just as an inspector would scrutinize a property's structure, electrical, and plumbing to identify potential issues, our website assessment reviews your website's structure, design, and functionality to pinpoint any areas that might be problematic.
Similar to the way a home inspection ensures the property's condition is up to par, a website assessment ensures that your website is primed for optimal performance. After this, we can confidently offer our support services for your WordPress website.