Fast reliable support

Website Technical Support and Maintenance

Tired of managing the technical aspects of your website? BHirst Media is here to accelerate your business growth with reliable and professional website support and maintenance. We don't just offer cookie-cutter solutions; we provide tailored strategies to align with your unique business goals and vision.

Protect your investment

Prevent Website Disasters Before They Happen

Your website is your digital storefront, when it's compromised, so is your revenue. Support plans offer proactive maintenance instead of costly emergency fixes. With expert monitoring and regular updates, your website remains an asset, not a liability.

Professional support means having specialists who understand your technology and resolve issues before they affect customers. In today's market, even brief downtime can damage your reputation and drive potential customers away.

Choose the plan that's right for you.

Let us handle the heavy lifting so you can focus on what matters most - your business. Choose from our flexible plans, each designed to cater to your specific needs. From keeping your website up-to-date to ensuring its security, we've got your back
Essentials
$ 147
per month
The essentials to keep your website up to date and safe
  • Daily Backups
  • Uptime Monitoring
  • 2 Hours Technical Support*
  • Software Updates
  • Posting content (Updated Within 2 Buisness Days)
  • Monthly Reports
  • Weekly Performance Scanning
  • Daily Security Scanning
  • Security Optimization
  • Malware Scanner and Removal
get started

How We can Help

Business is Hard, Lets Make Your Life Easier...

You have too much on your plate as it is.
That's why we focus on keeping your website up to date!

Posting Content

Keeping up to date on content can be a huge pain for business owners. If you ever need anything uploaded to the site all you have to do is send it our way and we will take care of it!

Emergency Website Restore

If your website ever goes down we are available 24/7 to get your website up and running again! Sleep well knowing we have your back.

Premium Plugins

We offer multiple plugins to help optimize your website and turn it into a tool that actually works for you.

Monthly/Weekly Reports

Our reports cover everything you need to know about your website. Track how many people have visited, performance, uptime, sales and everything we have done to your website.

Daily Backups

We backup your website on a separate server from your current site to ensure your content is safe. If there ever is an issue we will have daily backups for 3 months!

Technical Support

Need a few things tweaked on the site or install new software on it? We have you covered with technical support allowing you to be hands free from your website.

Frequently Asked Questions

Everyone knows they have to do regular maintenance on a car like changing their oil. A website is similar in the fact that technology is constantly changing and it is important to keep everything updated. Outdated websites are prone to security issues and broken software.

Most clients use their current hosting with out website plans but we do offer hosting for those who are interested. Small traffic website hosting are included with each plan but if your site a large site we can upgrade the hosting.

The above pricing is strictly for 1 Wordpress Website but for owners with multiple websites we have discounts available! E-commerce sites are only covered with the Premium Plan We do offer support for Shopify and Square Space websites as well.

Setup a Meeting or call (509) 381-2810

Technical Support covers minor updates that help improve or fix the website. We post content for you, fix issues, and optimize pages. Things that aren't covered are new custom pages, copy, stores, membership add ons, ect... If you need an additional add on that is out of the scope, it would be quoted at a discounted rate. Each request should be 1 hour or shorter. If they are longer than that we may need to send a separate quote for the project.

As soon as the service is paid for we start the on boarding process for your website. On boarding can take 1-2 days depending on the size of your site and what options you choose. If it's an urgent issue and you need something fixed faster than the on boarding process please email [email protected] after you purchase your plan.

Before we can commit to providing support for your WordPress website through our care plans, we must first conduct a website assessment.

Think of a website assessment like a home inspection. Just as an inspector would scrutinize a property's structure, electrical, and plumbing to identify potential issues, our website assessment reviews your website's structure, design, and functionality to pinpoint any areas that might be problematic.

Similar to the way a home inspection ensures the property's condition is up to par, a website assessment ensures that your website is primed for optimal performance. After this, we can confidently offer our support services for your WordPress website.

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