Fast reliable support

Website Technical Support and Maintenance

Tired of managing the technical aspects of your website? BHirst Media is here to accelerate your business growth with reliable and professional website support and maintenance. We don't just offer cookie-cutter solutions; we provide tailored strategies to align with your unique business goals and vision.

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Protect your investment

Prevent Website Disasters Before They Happen

Your website is your digital storefront, when it's compromised, so is your revenue. Support plans offer proactive maintenance instead of costly emergency fixes. With expert monitoring and regular updates, your website remains an asset, not a liability.

Professional support means having specialists who understand your technology and resolve issues before they affect customers. In today's market, even brief downtime can damage your reputation and drive potential customers away.

Choose the plan that's right for you.

Let us handle the heavy lifting so you can focus on what matters most - your business. Choose from our flexible plans, each designed to cater to your specific needs. From keeping your website up-to-date to ensuring its security, we've got your back

Essentials

$ 147

per month

The essentials to keep your website up to date and safe

Daily Backups
Uptime Monitoring
2 Hours Technical Support*
Software Updates
Posting content (Updated Within 2 Buisness Days)
Monthly Reports
Weekly Performance Scanning
Daily Security Scanning
Security Optimization
Malware Scanner and Removal

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Popular

Premium

$ 497

per month

For businesses looking to grow and have support along the way

Everything Covered in the Essentials Package
Priority Support
Backups Every 12 Hours
10 Hours of Technical Support*
Monthly Reports
Build Up to 1 Landing Page Per Month
Premium Plugins To Optimize Conversions and Performance
Weekly Reports
E-commerce Support
Performance and Security Optimization
Malware Scanner and Removal

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How We can Help

Business is Hard, Lets Make Your Life Easier...

You have too much on your plate as it is.
That's why we focus on keeping your website up to date!

Posting Content

Keeping up to date on content can be a huge pain for business owners. If you ever need anything uploaded to the site all you have to do is send it our way and we will take care of it!

Emergency Website Restore

If your website ever goes down we are available 24/7 to get your website up and running again! Sleep well knowing we have your back.

Premium Plugins

We offer multiple plugins to help optimize your website and turn it into a tool that actually works for you.

Monthly/Weekly Reports

Our reports cover everything you need to know about your website. Track how many people have visited, performance, uptime, sales and everything we have done to your website.

Daily Backups

We backup your website on a separate server from your current site to ensure your content is safe. If there ever is an issue we will have daily backups for 3 months!

Technical Support

Need a few things tweaked on the site or install new software on it? We have you covered with technical support allowing you to be hands free from your website.

Check Out Our Plans

Frequently Asked Questions

Everyone knows they have to do regular maintenance on a car like changing their oil. A website is similar in the fact that technology is constantly changing and it is important to keep everything updated. Outdated websites are prone to security issues and broken software.

Most clients use their current hosting with out website plans but we do offer hosting for those who are interested. Small traffic website hosting are included with each plan but if your site a large site we can upgrade the hosting.

The above pricing is strictly for 1 Wordpress Website but for owners with multiple websites we have discounts available! E-commerce sites are only covered with the Premium Plan We do offer support for Shopify and Square Space websites as well.

Setup a Meeting or call (509) 381-2810

Technical Support covers minor updates that help improve or fix the website. We post content for you, fix issues, and optimize pages. Things that aren't covered are new custom pages, copy, stores, membership add ons, ect... If you need an additional add on that is out of the scope, it would be quoted at a discounted rate. Each request should be 1 hour or shorter. If they are longer than that we may need to send a separate quote for the project.

As soon as the service is paid for we start the on boarding process for your website. On boarding can take 1-2 days depending on the size of your site and what options you choose. If it's an urgent issue and you need something fixed faster than the on boarding process please email info@bhirst.com after you purchase your plan.

Before we can commit to providing support for your WordPress website through our care plans, we must first conduct a website assessment.

Think of a website assessment like a home inspection. Just as an inspector would scrutinize a property's structure, electrical, and plumbing to identify potential issues, our website assessment reviews your website's structure, design, and functionality to pinpoint any areas that might be problematic.

Similar to the way a home inspection ensures the property's condition is up to par, a website assessment ensures that your website is primed for optimal performance. After this, we can confidently offer our support services for your WordPress website.

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testimonials

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reviews

Megan Curtis

Brandon and his team have an amazing service with Onvert that has made my life so much simpler. I was able to hand off my website needs and set up a membership and course through a really simple process.

Angela Kraemer

Working with Brandon at BHIRST media has been an absolute delight, especially considering my limited tech expertise. From the beginning, they have effortlessly communicated with me at my level, ensuring that I understand every aspect. They respect my preferences by allowing me to have full control over the content while being equally supportive if I seek guidance. BHIRST media demonstrates genuine willingness to assist whenever I require help, which has been immensely valuable to me as a new business owner. Their approach is highly personalized, as they have designed a tailored plan that perfectly aligns with my needs. In addition to building an exceptional website, they have also shared invaluable insights and ideas on how to enhance my business. Overall, BHIRST media has proven to be an invaluable partner in my entrepreneurial journey. Angela K My Favorite Flowers and More

Jessica Litman

Brandon + his team have created such an incredible user experience for my site. Not only did he clean up the backend of my site, he created an entire dashboard for my digital courses to be housed on site! This is huge when it comes to time, energy, and money! I cannot recommend Brandon enough!

Kevin Quinn

Brandon has handled tech for a few of my companies over the last 3 years. No matter the need, Brandon had the answer. He’s kept us running smoothly. You’ll love his expertise.

Stevan Veselinovic

BHirst Media is phenomenal. They designed a beautiful website, made it FAST and now with their SEO / local marketing plan, our phones are ringing. Thank you!

Susan K

I had been referred to Brandon during a panicking time when I couldn't figure out how to fix a mess of being hacked. I came to Brandon in desperate need (a couple years ago). I felt silly not being able to figure it out and being a smaller website owner. Brandon was amazing - he overdelivered and was extremely responsive. What was a short-term relationship, turned into a year contract to keep hackers and wonky stuff from my site. Grateful for everything Brandon did during that time and would highly recommend him to anyone!!

Christie O

I had a bit of a website emergency and when I knew I wasn't going to be able to fix in myself, I reached out to BHirst Media. Ohmigod what a lifesaver! Within hours, the problem was not only fixed, it's being monitored by his team daily. I don't know if you know the intense panic of a website being down, but IT'S TERRIFYING. Not only did he put me at ease, he gave me the step by step process, let me know everything that was going on, was a great communicator, and it was back up and running quickly. I'm so so happy to have my site in such good hands. He's the real deal. I won't hesitate to reach out to him for any of my website needs in the future and recommend him to everyone in my business circles - this is your guy. Thanks so much for helping me!!

Lloyd Dodgen

Brandon is incredible at his craft. He built an incredible website for me and was extremely responsive.

Rachel Pedersen

Brandon has designed and managed my website for years - for good reason! He's attentive, thorough, and so easy to work with. I will continue to recommend him!!!

Kelly Sturtevant

Brandon has been amazing to work with. I initially hired him for general website maintenance but that quickly turned into a full redesign of my site. Brandon was able to take the few ideas I had for what I wanted and transform it into something I'm so in love with. I get so many compliments on how beautiful my website is! Recently Brandon helped build out a full sales funnel for my business, which I was totally blown away with. It fit completely in with my brand and the esthetics and flow are simply gorgeous - (and converts into sales extremely well!) Brandon is exceptionally talented at what he does and his work is just simply amazing. I highly recommend Brandon and his team for all your website maintenance, designs and sales funnel builds!

Pride & Grit

Brian was recommended to me by a colleague. He was exactly what she said he'd be - responsive, reasonably priced, professional, and able to fit me quickly. I needed some help on my website with load times and error. I especially appreciated that when finished he provided a recording showing what he'd done and providing tips for me to apply in the future. I had a follow up question a few weeks later and he was happy to answer it. Great experience.

Nichole Howson

I hired Brandon to rebuild and update my website. The end result was better then I imagined. Not only did he fix my broken site, but he made it user-friendly for me in the future! I couldn't be happier with the result. I wouldn't hesitate to recommend Brandon for any and all website needs!

Melanie Diehl

Brandon saved the day. Actually he saved multiple days. Brandon is a top-notch web developer with the highest integrity. He has a very strong knowledge of WordPress sites, he has great communication skills, and his response time is amazing! I just can't say enough good things about Brandon. I highly recommend Brandon Hirst.

Sharon Blackwell

I hired Brandon to develop my website for a big event I was planning and I added him to the fb group for speakers and planners at the event. He did an amazing job! The website looks beautiful and has all the bells and whistles. He answered every question and message I sent him in a very timely manor and always jumped in to help if we were struggling to come up with an idea on something or couldn't figure out how to do something. He never got upset even after we had to change the layout and text several times. He did such an amazing job I have decided to keep him on for next years event and take over maintaining my other business website and speak at next years event on websites. He is professional and kind and so easy to work with. It is a real pleasure to be one of his clients!

Cyrena Robinson

Brandon helped me with a challenging pixel integration issue on a WooCom site. He was very professional, communicative and helpful. He totally fixed the issue and I couldn't be happier with his work! I will definitely work with Brandon again and I highly recommend him.

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